Meet Our Team of Experts
Joanna has been a licensed Property and Casualty agent with Monteith Insurance for 10 years. Her primary focus is personal lines. In 2012 she received her CISR designation (Certified Insurance Service Representative) and in 2015 she won the Safeco Insurance Personal Lines Achievement Award. She has had the privilege to teach insurance classes at Delta High School and Camp Outlook. Educating young drivers on the importance of insurance is an important topic to her, having a young driver herself.
Joanna has lived in Kennewick for the last 16 years. Her husband was born and raised here and they have three beautiful children. When she is not at work she is cheering her children on in volleyball and lacrosse.
Cindy has been a licensed agent in Property, Casualty, Life and Health since 1996. She has more than twenty-five years of experience in management, sales, marketing, and working closely with Business owners and Corporations. For nine years she owned and operated First Choice Personnel employment agency in Kennewick before going into the insurance industry.
Enthusiasm, hard work and personalized service go into everything Cindy does. Realizing that each and every client has an individual and specific need. Cindy recognizes these needs and follows up both before and after each insurance policy is issued. Her knowledge of Insurance along with these attributes, allows her to stand out in the industry. For all your business, crop and farm Insurance she’s your girl!
Cindy grew up in Walla Walla and has lived in the Tri-Cities since 1982 with her husband Ed. They have 3 children & 4 grandchildren. She says” truth be told being grandma is cloud nine, ten and eleven”!
I grew up in the small town of Hermiston. Go Bulldogs! I relocated to the bright lights of Tri Cities area 32 years ago. I am newly licensed and provide customer service to our personal lines insurance producers. I enjoy working with people and building relationships by assisting clients helping them find the right insurance coverage to meet their needs.
Prior to that I held a wide variety of jobs including working on-site at Hanford, teaching Creative Memories scrapbooking, working with Labradoodles and in the Salon industry.
I enjoy spending my time with family and friends, cooking, baking, music, trivia and exploring our beautiful and ever present local wine industry.
I’ve enjoyed my first 25 years as an insurance agent, Lord willing, I’m looking forward to many more (my parents operated a music store business until their late 70’s). Assisting clients to obtain affordable coverage is satisfying, but even more gratifying is helping them to transition to better coverage. These clients often upgrade their auto and home coverage and choose to protect their families assets with life, disability and long term care insurance.
When I am not working with clients, I am an avid golfer, pickleballer, 4th best Tennis player in my family, a Ducks fan and a collector of classic cars.
I look forward to assisting you with your insurance needs. You can reach me via email or my direct line.
Marie joined Monteith Insurance Inc. in June of 2001 as Administrative Assistant. Marie is very active behind the scenes as well as greeting and providing front desk customer service to our clients. Marie has been an integral part of our day to day business operations ensuring our agency runs efficiently. She has a passion for finding the most efficient way of improving systems and operations so our agency continues to run smoothly.
Marie enjoys caring for her family, two beautiful children and her “two four legged kids” when she is not working.
I was born and raised in Florida. I moved to Tri-Cities, two years ago and I am fortunate to have family in both locations. In my eyes I get to enjoy the best of both worlds! Outside of growing and building my business I enjoy exploring The Great PNW and all it has to offer. I love to hike, eat clean and travel. Although I am new to the area I am not new to the Insurance world. I have 9 years of experience in the insurance industry. My background includes working as a captive agent, establishing a personal lines department within a health agency to now a producer for Monteith Insurance. I genuinely care about my clients and establishing long term client relationships. I am passionate in what I do and believe product knowledge is key so I can provide an exceptional service experience for my people. My ultimate goal is to build an insurance client base that is unique, promote it effectively, and provide an experience that will lead to client referrals and policy renewals without reservation.
I would love the opportunity to serve as your trusted insurance advisor.
I am a fulltime mother of two, wife and enjoy watching my kids perform their desires and dreams in hockey, lacrosse and dance. I assist in coaching and volunteering in our community. I serve on the West Richland Board to learn and grow in our business community as well. I love to ballyhoo (to assist) and cultivate solutions with people and insurance allows me to do so. Insurance is what protects and indemnifies you and everyone around you. I have had years’ of experience in ballyhooing with clients knowing that I can help shape people’s lives in a positive way. I am passionate about my insurance career because I know it does in fact change people’s lives during a time of loss.
Fay Benson was born and raised in Kalispell, MT. She is still very much a Montana girl at heart and loves the outdoors. She is married to her best friend and mother of two amazing girls.
Fay started in the insurance industry in 2008 and has enjoyed helping clients with their insurance needs showing them the value of proper coverage and peace of mind.
Fay also teaches part time at a local private school here in the Tri Cities and is involved with her church. Her favorite hobby is anything to do with art and repurposing of furniture and home goods. You are likely to run into Fay at softball fields, baseball games, swim meets, on the trails, yard sales, or watching her daughter performing on stage.
Jamie started working for Monteith Insurance Inc. September of 2011 and resided in Tri-Cities from 2011 thru 2013. In 2013 circumstances drew Jamie back to her native state, Montana where Jamie continues to keep the agency records organized from her home office in Helena, Montana. Jamie takes pride in the fact she has streamlined the accounting processes and financial reporting for Monteith Insurance Inc. and is enthusiastic about seeing Monteith Insurance Inc. grow and succeed as a small business.
When not keeping the books Jamie enjoys being out in nature, hiking, bike riding, and planting flowers in her flower beds.
Christina is a key member of our Business, Farm and Ag insurance team at Monteith Insurance. She came to our agency November, 2012 ready to take on new adventures in the Business Insurance world; after being in the Banking industry since 2003. She has lived in Tri-Cities area for over 30 years, graduated from Richland High School and has 3 children. In her spare time they enjoy being active outdoors, backyard BBQ’s with family & friends, swimming, visiting new places, and sports. They spend a lot of time at the fields with her daughter on a competitive fast pitch softball team and another playing her first year of softball.